| Department | Service |
| Job Title/Role | Executive Engineer – CST (Customer Support team) (Tier M6) |
| Location | Ahmedabad – Required to travel to Project Sites |
| Required Academics | BE-Electrical or Electronics & communication |
| Required Experience | 3 to 4 year Experience in Automation Sales Preferable |
| Applicant | Male |
Roles & Responsibilities:
- Supervise and lead a team of employees, providing guidance, support, and direction
- Oversee the delivery of services to clients or customers, ensuring high quality
- Build and maintain strong relationships with clients
- Address client inquiries, concerns, and feedback in a timely and effective manner
- Identify inefficiencies in service delivery processes and implement improvements
- Address and resolve escalated issues related to service delivery
- Communicate effectively with team members, other departments, and senior management
- Attending Weekly Meeting with Internal Department related to execution of project
- Planning of Engineer for Site Visit and Commissiong activities up to end to end of project
- Execution of complete Project smoothly encountering the hurdles in between
Skill set:
- Ability to lead and inspire a team
- Clear and effective verbal and written communication
- Capacity to make sound decisions under pressure
- Effective prioritization of tasks and projects
- Ability to meet deadlines and manage time efficiently
- Commitment to the professional development of team members
- Capacity to build and maintain relationships with internal and external stakeholders
- Proactive approach to problem-solving and continuous improvement